Showing posts with label Microsoft. Show all posts
Showing posts with label Microsoft. Show all posts

Tuesday, January 29, 2013

Microsoft waived hearing in EU browser ballot antitrust caseMicrosoft waived its right to a hearing before European antitrust regulators to further answer charges that it failed to offer customers a browser choice screen, according to documents filed with the U.S. Securities and Exchange Commission (SEC).


Microsoft waived its right to a hearing before European antitrust regulators to further answer charges that it failed to offer customers a browser choice screen, according to documents filed with the U.S. Securities and Exchange Commission (SEC).
The company faces fines in the billions for the blunder.
In a Jan. 24 filing with the SEC, Microsoft noted the ongoing investigation by the European Commission, the EU's antitrust arm, and gave a short status update of the case.
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Friday, January 18, 2013

Office 2013 costs just $9.95 for some


Microsoft today added Office 2013 to the Home Use Program (HUP), which lets employees of some companies and organizations buy the new suite for $9.95.
The deal had been tipped previously by several sources, including a Microsoft HUP marketing portal, which yesterday noted that promotional materials would be available to volume licensees on Jan. 17.Vanderbilt University had also told its faculty and staff that Office 2013 would be hit HUP no later than the middle of this month.
Enterprises and organizations with Software Assurance (SA) plans can enable HUP for employees, who register for the discounted copy of Office 2013 using their work email address and a program code obtained from their IT department. SA is an annuity-like program where firms pay Microsoft set fees per license over a multi-year span for the right to upgrade to any new versions of a particular product.
For $9.95, employees can download Office Professional Plus 2013, a volume license-only edition that includes Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, InfoPath and Lync.
Alternately, workers can purchase Office for Mac Home & Business 2011 for $9.95. That edition includes Word, Excel, PowerPoint and Outlook.
Software obtained through HUP is intended for use on workers' home PCs or Macs, and its use is tied to the company's or organization's continued SA payments.
Employees can obtain either Office Professional Plus for Windows or Office for Mac 2011, but not both. They can also purchase the suite on physical media for an additional $12; that DVD includes both the 32- and 64-bit editions and can be used to reinstall Office after, for instance, a hard drive disaster or a change of machines.
Those who had previously purchased an older copy of Office through HUP -- say, Office Professional Plus 2010 -- must again pay the $9.95 fee to buy Office 2013 as an upgrade.
The appearance of Office 2013 on HUP is another clue that the retail launch of the new suite is imminent. Based on previous Office release schedules, Computerworld has forecast a late-January or very early-February introduction.
As an aside, Vanderbilt University also said that it expected Microsoft to release an upgraded edition of Office for Mac -- the school called it "Office 2014" -- "during the second half of 2014." Previously, Microsoft has declined to comment on a timetable for the next iteration of Office on OS X.
Microsoft has published more information about HUP in a comprehensive online FAQ.
Microsoft today added Office 2013 to its Home Use Program, which lets workers pay $9.95 for a copy of the new suite.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, on Google+ or subscribe to Gregg's RSS feed. His email address is gkeizer@computerworld.com.
Read more about applications in Computerworld's Applications Topic Center.

IE10 for Windows 7 nears final release, says report


Microsoft is close to wrapping up work on Internet Explorer 10 (IE10) on Windows 7, according to a report published Friday.
Citing sources enrolled in an invitation-only IE10 test group, Microsoft-watcher and ZDNet blogger Mary Jo Foley said that the Redmond, Wash.-based developer has told those testers that the more recent build will be the last before the browser is released to the public.
Officially, IE10 on Windows 7 remains in "Release Preview," a build that debuted Nov. 13, 2012. At the time, Computerworld speculated that a final release would occur before the end of 2012, basing its estimate on the development timetable for IE9. Instead, the browser will apparently launch in 2013.
Today, Microsoft again declined to comment on IE10's shipping schedule.
IE10's public feedback website (requires log-in using a Microsoft account) -- different from the one that Foley cited -- contains a wide variety of bug reports, hinting that Microsoft still has work to do before shipping a final version. Among them, a glitch that disables Windows 7's "Aero" interface graphical elements when IE10 runs.
IE10 will not be released for Windows Vista, the 2007 problem-plagued operating system, nor, with its retirement looming next year, Windows XP. Microsoft was the first, and so far, only, browser maker to drop Vista, just as it was the first -- and again, the only -- developer to abandon Windows XP last year when it shipped IE9.
IE10 is also the browser packaged with Windows 8 and its tablet-centric spinoff Windows RT.
The Release Preview of IE10 for Windows 7 can still be downloaded from Microsoft's website.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, on Google+ or subscribe to Gregg's RSS feed. His email address is gkeizer@computerworld.com.
Read more about desktop apps in Computerworld's Desktop Apps Topic Center.

Friday, November 9, 2012

Amazon, Microsoft and Google targeted by cloud provider Joyent


Joyent may be the biggest cloud provider you haven't heard of.
According to the pure-play infrastructure as a service (IaaS) provider -- which was founded in 2004 and is headquartered in San Francisco -- it is a top 5 vendor of cloud-based virtual machines in the world, a stat that's backed up by Gartner. That means it's rubbing elbows with the big names of cloud computing -- Amazon Web ServicesRackspaceMicrosoft and Google.
"They're the most interesting cloud company that few people talk about," says George Reese, CTO of enStratus, a company that consults with enterprises on cloud strategies and helps business deployapplications to the cloud. "When we talk to people we get questions about AWS, Rackspace, HP, and when we mention Joyent, they're like, 'Who?'"
Perhaps users should start paying attention, though. The company this week released Joyent7, the latest version of its cloud management platform named SmartOS, which it says enhances capabilities for hybrid cloud deployments between a customer data center and Joyent's cloud.
Company founder and CTO Jason Hoffman is aiming for the fences with his company, openly stating that he's looking to take on the Amazons, Googles and Microsofts of the world.
Does he have a shot?
Joyent's differentiator, Hoffman says, is its integrated stack. SmartOS is not just an operating system, but also a networking fabric and hypervisor -- it uses KVM. He describes it as analogous to a large-scale storage area network (SAN), with an integrated network between compute and data layers that run virtual machines directly on it. "We completely collapse the model into a single hardware design," he says. By doing this, new customers are easily onboarded to the cloud, with each new customer site added to Joyent's network being like the equivalent of adding another availability zone in AWS's system.
Hoffman says Joyent is cheaper and offers more compute for the buck compared to AWS. A pricing comparison chart on the company's website shows that Joyent prices are between 6% and 29% less compared to prices of similarly sized VM instance types in AWS's cloud.
Reese, the cloud consultant, says Joyent seems to have a dedicated user base, but it is still a niche play in the market. "They don't have a ton of features, but the features they do have perform really well," Reese says. VMs come up fast and are predictable and reliable, he says, based on testing he's done within enStratus for customers using Joyent's cloud.
Joyent seems optimized for customers that run large, complex, cloud-native apps in Joyent's cloud, apps from which developers want high visibility and highly reliable performance, Reese says. The focus on its core features leaves some wanting, though. Joyent doesn't have a database as a service feature, for example, nor does it have nearly the breadth of services offered by AWS or Rackspace. Ultimately, that could provide a challenge for Joyent significantly biting into Amazon or Rackspace's dominating market share.
Joyent is continuing to develop its products and company, though. The release of Joyent7 is about enabling "seamless hybrid cloud," Hoffman says. The new OS furthers LDAP integration and adds a catalog of APIs, specifically around workflow management, image management and security groups.
In addition to announcing Joyent7, the company also appointed a new CEO, Henry Wasik, formerly president and CEO of Force10 Networks, to lead the company.
Hoffman likes his chances of going up against the gorillas of the industry. "If someone really wants to take on AWS," which Hoffman clearly states he wants to do, "you have be multi-region, multi-AZ from the get-go." If a provider takes a pure-hardware approach, it says it would cost a half billion dollars to set it up. "We're in a space where, as a private company, we're partnering with a top-three chip maker [Intel], we have our own technology stack end-to-end and we've raised hundreds of millions of dollars." The company announced its latest $85 million funding round in January.
Gartner says it will be an uphill climb for Joyent, though, especially when it's competing with companies that have much greater resources they can devote to R&D. "Joyent is focused on developing its own technology, which creates long-term challenges in competing against providers with greater development resources," Gartner says. If Joyent remains a niche provider, Reese believes it has a chance to carve out a chunk of the market and serve it well. It's an open question if a company like Joyent can scale up to the size of some of the major cloud providers in the market, though.
Network World staff writer Brandon Butler covers cloud computing and social collaboration. He can be reached at BButler@nww.com and found on Twitter at @BButlerNWW.

Why isn't Microsoft's answer to Siri built into Windows 8?


Windows 8 is supposed to be Microsoft's majestic OS reseta dramatic overhaul designed to usher the Windows platform into the age of mobility. And Windows 8 is also Microsoft's bid to achieve feature parity with iOS and Android, the other two OS powerhouses in the mobile universe.
But one key featureone hot, relevant, rock-star-caliber featureis conspicuously absent from the Windows 8 repertoire: Intelligent, semantically aware voice control is nowhere to be found in the new OS.
iPads and iPhones have a voice dictation button built right into their virtual keyboards. And Google integrated its own set of deep voice control features into the Jelly Bean version of Android that was released earlier this year. So how come voice control isn't a forward-facing, marquee feature of Windows 8?
The short answer is that voice-control technology hasn't made it to laptops or desktops in a meaningful way for either PCs or Macs, and Windows 8, at least for the short run, is much more of a computer OS than a tablet OS.
In Windows 8 (as in Windows 7 and Vista), speech recognition remains relegated to the role of anassistive technology designed to help disabled customers use their PCs. The Windows Voice Recognition (WVR) feature in Vista and Windows 7 allowed users to control a few minor OS behaviors with their own voices, and users could also dictate text, all with varying degrees of success.
Relative to Windows 7, Windows 8 offers incremental accessibility improvements, but also demonstrates that there's no real desire on Microsofts part to make voice control a major feature of the OS. Windows 8 can recognize your voice if you're using a microphone and can carry out some simple commands, but it doesn't offer anything approaching the voice-controlled "personal assistant" experience that we find in Apple's Siri.
A missed opportunity
Microsoft didnt always show so little interest in voice control. The software giant introduced Windows Speed Recognition (WSR) in Windows Vista, and at the time seemed very interested in putting all Windows users on speaking terms with their computers. The company also demonstrated a feature called Windows Speed Recognition Macros," which enabled the OS to perform certain repetitive tasks in response to a voice command. Unfortunately, the feature required users to write their own macros (i.e. "open file" etc.), and, as a result, WSR was mostly used by advanced users.
Microsoft bought the voice portal company TellMe in 2007, and appeared poised to use the voice recognition technology it received in the deal to put voice command into Windows. But it was not to be. The TellMe technology ended up being used mainly for voice commands in Windows Phone 7 and 8.
Siri's influence
For many of us, the iPhone 4Ss Siri feature was our first experience with a voice-recognition system that did more than just transcribe words and open windows. Indeed, Siri is something much deeper than a voice-recognition tool. It's a personal assistant that understands relatively nuanced wording, and performs many of the tasks we ask of our smartphones.
Siri lets us compose and send text messages and emails using voice alone. We can use it to schedule meetings, ask for directions, set reminders, and so on. And when it comes to search, Siri uses semantic technology to understand information requests spoken in plain English, like, What is the largest city in Texas?
Apple and Google are already racing to perfect semantic voice control for use in mobile devices, and Microsoft could have jumped in the fray as well, reviving voice recognition as a major feature in Windows 8. In fact, Microsoft could have leap-frogged over the competition by bringing semantic voice control to the desktop. This could have been the killer feature that persuaded legions of skeptical XP and Windows 7 users to make the jump to Windows 8.
Laptop and desktop PC manufacturers could have benefited greatly too. The industry is desperate to curtail sliding PC sales as more and more users show an interest in tablets.  Intelligent voice recognition for laptops and desktops could have been the sticky feature that product managers crave.
Unfortunately, as it stands, PC manufacturers believe consumers primarily want voice command on their mobile devices, and are fine with manual keyboard control for their PCs.Most of the [voice control] R&D momentum is going to serve the mobile marketsmart devices, namely phones and tablets, where there appears to be, at least in the short term, no end in demand, says analyst Patricia Kutza of tech market research house BCC Research.
Voice for Ultrabooks
Intel, not Microsoft, may end up being the first big proponent of voice recognition in the PC industry. The chip maker has already worked with voice-recognition technology company Nuance to develop a voice recognition app for Ultrabooks called Dragon Assistant. Dragon Assistant runs natively on the computer, and can interact with third-party apps to do things like find and play music, compose emails, surf the web, watch video and use social media, among other Siri-like talents.  Nuance is currently the leading developer in the voice-recognition market. And it's an open secret that Nuance developed large parts of Siri (Apple has confirmed only that Nuance is a technology partner). The company also developed the VR system in Fords Sync in-car systems.
Nuance came into the voice control business by making Dragon Naturally Speaking, the best selling desktop dictation application on the market. Naturally Speaking also provides detailed web browsing for disabled people via voice commands. Nuance has since expanded the functionality of the product to allow users to do more things on the PC using voice. The company says it has a strong interest in bringing a Siri-like experience to the laptop and desktop. We believe there's a blurring of lines between form factors, says Nuance VP and general manager of Dragon devices Matt Revis. The mobile handset has driven a desire for speech as an interface in all form factors, including desktops and laptops.  Revis says the absence of voice-based personal assistant functionality in Windows 8 has left the door open for third-parties like his company to step in and provide a solution. Still, he acknowledges that direct OS integration has its benefits: There could be advantages to having the personal assistant functionality built into the OS, around things like command and control, Revis says. This could mean commands like  'brighten the screen,' or 'go to sleep.'"But Revis stresses that Dragon Assistant performs 80 percent of the tasks people do on their machines most often. And this includes interacting with other third-party apps for things like playing music using a music app. If Intel and Nuance find success in building voice recognition into Intels Ultrabook platforms, Microsoft may be pressured into building voice command into its OS in future iterations. The developer community may play a role, too. Says BCC Researchs Kutza: It's possible Microsoft might be using a 'wait and see' approach, evaluating the feedback it gets from developers before integrating this functionality into Windows 8.

Microsoft slates first Windows 8, RT patches since launch


Microsoft today announced it will issue six security updates next week, including three for Windows 8 and its tablet spin-off Windows RT.
The half-dozen updates will patch 19 vulnerabilities in Windows, Internet Explorer (IE) and the .Net framework.
The four critical updates -- the highest threat ranking in Microsoft's four-step system -- will patch 13 bugs, including an unknown number in Windows Server 2012, Windows 8 and Windows RT, the operating system that powers Microsoft's own Surface RT tablet, according to the advance warningMicrosoft published Thursday.
The Windows 8 and Windows RT security updates will be the first shipped since those operating systems' launch on Oct. 26. While Microsoft had previously issued patches for the new OSes, all but a September "out-of-band" fix for IE tackled problems in its unfinished previews, not the final code.
But Andrew Storms, director of security operations at nCircle Security, downplayed the patches for Windows 8 and Windows RT.
"I'd be more worried if they didn't patch them right off the bat," said Storms. "They've had them in development so long, someone should have found a bug by now. And it shouldn't be surprising.... We all know that everything has bugs, even the newest software."
Another researcher agreed. "This may come as a surprise to many who expected that Windows 8 [would] be much more secure than legacy versions," said Marcus Carey of Rapid7 in an email. "The truth is that Microsoft and other vendors have significant technical debt in their code base which results in security issues."
The update slated for IE is among the critical quartet, and will address one or more vulnerabilities in IE9, now the second-newest browser in Microsoft's stable. IE9 runs only on Windows 7 and Windows Vista.
IE6, IE7 and IE8 -- all which run on the 11-year-old Windows XP -- will not be patched; nor will IE10, the just-released browser bundled with Windows 8 and Windows RT.
"What did they add in IE9 that wasn't in the earlier versions?" Storms asked. "What went wrong?"
Although Storms held off predicting that the IE9 update will be the one to patch first next week -- he said he was concerned about Bulletin 4, which will address unknown bugs in the .Net development framework -- Carey was not hesitant to call a winner in that dubious sweepstakes.
"This will be the top priority for both businesses and consumers since an attacker would be able to compromise their system if the user visits a malicious Web page," Carey said.
According to Carey, the IE9 bug can be used in "drive-by" exploits, those that only require a user be tricked into browsing to an unsafe website.
Web metrics company Net Applications has estimated that IE9 accounted for about 38% of all versions of IE used last month, second only to IE8, which owned a 45% share of the Microsoft browser base.
Next week's IE update will be the first since Microsoft delivered a rush patch to stymie active attacksexploiting a bug. The Sept. 21 out-of-band update, which also included fixes for several other vulnerabilities, had been originally slated to ship two weeks later.
Another update, pegged "moderate" by Microsoft, will patch four flaws in Office's Excel spreadsheet. All still-supported versions of the suite -- ranging from Office 2003 to Office 2010 on Windows, and Office 2008 and Office 2011 on OS X -- will receive the update.
And Storms wondered what Microsoft would reveal next week about Bulletin 4, today's label for an update to the .Net framework within all versions of Windows. Windows RT's Bulletin 4 patch was rated "important," but fixes for all other versions, including Windows 8 and Server 2012, were pegged critical.
"Bulletin 4 could take the cake next week," said Storms. ".Net is so ubiquitous, used not only in software but also in Web services. And who knows where the bug is?"
Microsoft will release the six updates at approximately 1 p.m. ET on Nov. 13.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, on Google+ or subscribe to Gregg's RSS feed. His email address is gkeizer@computerworld.com.
Read more about malware and vulnerabilities in Computerworld's Malware and Vulnerabilities Topic Center.

Windows 8 Update: Microsoft's Surface RT has a higher profit margin than the iPad


Microsoft stands to make $30.85 more per Surface RT tablet with keyboard than Apple does with a similar 32G iPad without a keyboard, according to iSuppli teardown analyses.
A Microsoft Surface RT tablet with a Touch keyboard costs $284 to manufacture; it sells for $599, iSuppli says. Without the keyboard it retails for $499. The keyboard itself costs $16 6o $18 to manufacture.
A similar New iPad costs $332.85 to manufacture, comes with no keyboard and retails for $599, according to an iSuppli teardown.
Not including the cost of software that means the profit margin on a Surface RT is $297 vs $266.15 for a similar iPad that comes without a keyboard.
So Microsoft is charging the same premium price for Surface RT, throwing in a keyboard and is still making more per device than Apple. Toss into the mix applications and services that customers might want to buy into and Surface becomes an even more potent revenue generator.
Windows 8 + tequila
Here's a link to a video of a woman exploring Windows 8 for the first time, having prepped for the experiment by downing a few tequilas. She's refreshingly honest but uses a few cuss words, so be warned. "That's really cute but can I actually just write the f@&*ing email?" she says.
Claim: Windows 8 cracked
French security research firm Vupen says it has found a way to execute code remotely on Windows 8 machines by exploiting vulnerabilities in both the operating system and Internet Explorer 10.
Apparently this means Vupen has found a way to get outside the sandbox IE 10 operates in to exploit a flaw it's found in Windows 8 itself, according to a story on CSO Online.
Microsoft didn't comment, saying Vupen hadn't shared details of the exploit, which makes sense since Vupen's business model is to sell the exploits it discovers to government agencies, businesses and the like.
Here's the explanation CSO offered about how Vupen broke Windows 8 security: "The exploit-mitigation technologies Vupen claimed to bypass were HiASLR (high-entropy Address Space Layout Randomization), AntiROP (anti-Return Oriented Programming), DEP (data execution prevention) and the IE 10 Protected Mode sandbox."
Despite this possible exploitation of Windows 8, the new operating system has a host of security improvements over its predecessors that make it a better security bet, experts say.
Oprah love
For what it's worth, Oprah Winfrey says she likes Surface RT well enough to place it on her annual Favorite Things list. She says she likes the kickstand, the keyboard, the inclusion of Skype and the weight of the device.
(Tim Greene covers Microsoft for Network World and writes the Mostly Microsoft blog. Reach him at tgreene@nww.com and follow him on Twitter https://twitter.com/#!/Tim_Greene.)
Read more about data center in Network World's Data Center section.

Thursday, October 25, 2012

Windows XP turns 11, still not dead yet


On the same day Microsoft loudly proclaims Windows 8 in New York, the aging-but-still-going Windows XP today quietly celebrated its 11th birthday.
On Oct. 25, 2001, Microsoft launched Windows XP, unknowingly unleashing its most successful operating system ever.
If they only could do the same today, the company's executives must think as they assemble for a day-long Windows 8 launch party.
"It was a good operating system," said David Johnson, an analyst with Forrester, in an interview today. "It was a very, very good operating system ... a superb OS because it removed a lot of pain."
So superb, in fact, that it continues to run on an enormous number of PCs across the globe. According to Web metrics firm Net Applications, Windows XP powered about 41% of all personal computers -- 45% of those running one form or another of Windows -- in September.
Only the much newer Windows 7 has a bigger share, and that only recently: It wasn't until this August that Windows 7 passed XP to take the top spot.
By Forrester's count, said Johnson, 48% of enterprise PCs now run Windows 7. But 38% of their systems continue to rely on Windows XP.
That last number is one Microsoft desperately wants -- has wanted, in fact, for over a year -- to drive to zero, preferably by getting customers to dump old hardware, upgrade to new machines and devices, and pick Windows 8 as their OS.
As far back as June 2011, a Microsoft manager claimed it was "time to move on" from XP, while even earlier that year an executive on the Internet Explorer team belittled XP as the "lowest common denominator" when he explained why the OS wouldn't run the then-new IE9.
What's the rush to dump the old XP?
On April 8, 2014, less than 18 months from now, Windows XP exits all support when it receives its final security update. From then on, most users of the OS will be exposed to attack from hackers exploiting new vulnerabilities that Microsoft simply won't patch.
That's not the only problem. ISVs, or "independent software vendors," tech-speak for third-party developers, already have or will soon drop support for their XP programs.
But with so many machines still running the venerable XP, what's the chance that all users, particularly those in enterprises, will be off the OS in 18 months when Microsoft puts it out to pasture?
Little or none, said Michael Silver, an analyst with Gartner.
"There's a good chance that 10% or 15% of organizations' PCs will still be on XP after support ends," said Silver in a Wednesday interview. "That wouldn't be atypical, actually, for a Windows operating system."
Forrester's Johnson said his firm's numbers were similar, although it posed the question differently to enterprises.
"We asked 'What are you deploying now on new PCs?' and enterprises are saying the 76% are deploying Windows 7. But 16% are still going with XP," said Johnson.
"When we ask them what they'll be deploying 12 months from now, their answer is Windows 7, with 60%, Windows 8, at 26%, and Windows XP, 3%," Johnson continued. "But enterprises are notoriously optimistic about future deployments, so I'd say that by the time it reaches retirement, XP will still be on 15% to 20% of PCs."
That's actually lower than projections run with Net Applications' data, which estimates the percentage of PCs worldwide running each version of Windows. If the trend tracked by the measurement company over the last 12 months holds true going forward -- not a certainty; XP's decline has accelerated in the past year by about 8% -- more than a quarter of the planet's PCs will be running XP in April 2014.
Now that's staying power.
But not a smart strategy for enterprises, Johnson and Silver said.
"If they haven't started migrating from Windows XP at this point, they're far behind," said Silver. "They need to get their act together."
Both Gartner and Forrester have recommended, and continue to recommend, that organizations still running Windows XP migrate not to its successor, Vista, or to the brand-spanking-new Windows 8, but to 2009's Windows 7.
"There's safety in numbers," Silver noted. "Would you rather be on Windows 7, where everyone else is, or with the 20% of those running Windows 8 [in 2014]?"
The two research firms have urged the XP-to-Windows 7 migration on clients for over two years, once it became clear that the latter was stable, successful -- meaning it would be widely supported by third-party developers -- and secure.
Microsoft has said exactly the same, although that drumbeat, once loud, has quieted considerably as Windows 8 moved towards final.
But as Silver said, firms that have left things to the last minute may be in for a world of hurt. "If [an enterprise] hasn't made any progress toward Windows 7, the time to test, verify and move from XP in just 18 months, well, that has a low probability."
Even a year after the 2014 deadline, up to 5% of enterprise PCs could still be running XP, said Silver. Among the worst offenders in that potential camp: health care.
"Health care is one of the worst," said Silver, "simply because so many vertical market health care developers drag their feet so much."
The image of a hospital, doctor's office, even a dentist's, running an out-of-support operating system isn't reassuring.
Johnson was a bit more bullish on the chances of firms winning the race. "Yes, it's still possible," he said. But to pull it off in 18 months, an organization will have to dispense with an attritional strategy -- where only new machines are deployed with Windows 7 -- and tackle an everything-at-once chore.
Companies, or even consumers, who continue to think XP is "just good enough" to handle their computing needs can take steps, of course, to reduce some of the risk of running an out-of-date OS.
Gartner has a 10-item list it uses when it talks to clients who won't, or can't, leave XP.
"They have a number of choices, they can buy Custom Support from Microsoft, they can move applications that require XP to a Remote Desktop Services Server, they can segregate XP PCs on a separate network," said Silver, ticking off three.
Custom Support is the name of the after-retirement support plans Microsoft sells to businesses to cover some products, including Windows. Among the benefits of Custom Support: Microsoft continues to provide security updates graded as "critical" for a product, say XP, after it exits general support.
One tactic everyone can use, including consumers, is to switch browsers when XP falls off the support list.
"IE8 won't be supported [after April 2014] on Windows XP," Silver noted.
Because Microsoft has refused to support IE9 or the even newer IE10 on XP, when IE8 support ends, XP users will have to dump the latter to run a secured browser.
It's likely that other browser makers -- Google and Mozilla in particular -- will continue to support their Chrome and Firefox on XP up to and well past the 2014 cut-off. Mozilla, for example, dropped support for Apple's OS X Leopard, an OS that Apple itself abandoned in June 2011, only this month.
Also off the support list when XP retires: 2001's IE6 and 2006's IE7.
Gartner has that covered on its list as well, suggesting that enterprises who worry about in-house or third-party Web applications written for IE6 and IE7 move to Windows 7 -- where those browsers are not allowed -- but turn to a third-party product that lets customers run the creaky browsers on the newer OS.
One that fits Gartner's bill is Browsium's Ion, the follow-on to the company's earlier Unibrows, or the same firm's just-released Catalyst, a browser management tool.
Silver was doubtful that Microsoft would ever repeat the longevity of Windows XP, if only because it's under pressure to pick up the OS release pace, which would make it much less likely that any single edition of Windows would gain the 85%-and-up share that XP accumulated in its salad days of 2006.
"We do think Microsoft will pick up the pace, at least for the next release," Silver said. "We think that will be a 'polishing' release, and come within about two years. It will smooth out all the rough edges of Windows 8. That's when we think a lot of folks will move [from Windows 7]."
Forrester has the same future in mind for Microsoft. On Monday, a colleague of Johnson's, Frank Gillett, predicted the Redmond, Wash. developer will shift to a schedule that, if not annual, will certainly bebrisker than the every-three-years its used since 2006.
"In the face of Apple and Google, they have to figure out how to release Windows faster than every three years," Gillett said Tuesday.
Somewhere, XP is laughing.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, or subscribe to Gregg's RSS feed . His e-mail address is gkeizer@ix.netcom.com.


Windows 8 in the enterprise? Not next year, says Gartner


ORLANDO -- Enterprises will not be moving quickly to adopt Windows 8, and most will skip next year, according to market research firm Gartner.
Users at Gartner's Symposium/ITexpo conference tended to back up the view that was summarized by Gartner Research Director Peter Sondergaard. He told attendees here that "however good the prospects look for Windows 8 in the consumer market or for tablets, there are no compelling business imperatives to drive legacy devices in business towards Windows 8."
"Therefore, 90% of enterprises will bypass broadscale deployment of Windows 8 through at least 2014," Sondergaard said.
That does not mean Windows 8 is on the ropes as it is introduced at an event in New York City on Thursday. Large enterprises rarely move quickly to a new Microsoft operating system. Applications have to be tested on it, and some users believe in waiting for the release of the first service pack before considering an upgrade.
If enterprises don't like a Microsoft product, which is what happened with the Vista OS, they have shown a willingness to bypass it. Gartner isn't saying that this will be the case with Windows 8.
What Gartner analysts see are more selective rollouts of Windows 8. The emergence of tablets andsmartphones as a primary device for some types of works, such as those in sales, means the days of massive, single standard platform enterprise-wide upgrades are over in many companies.
Derek Minnich, an IT program manager at a user company that he asked not be identified, said his company typically follows Gartner's guidance on deployments. Windows 7 has been running at his company for about two years and there is no reason to upgrade.
The only thing that might push a move to Windows 8 is "if tablets really do overtake the PC market rapidly," Minnich said. Users will want Office products on a tablet, and "that's where the entry point will be," he said.
Peter Nies, who works in information security at a company that he asked not be identified, said a concern about Windows 8 is its approach. With its tiles and new interface, he worries about the amount of training that may be needed.
"From a user perspective, it scares me because it is so radically different," said Nies.
Microsoft sponsored a customer panel here of some early adopters. One, Seton Hall University in South Orange, N.J., supplies students with laptops and has been testing tablets over the years.
Stephen Landry, the university's CIO, said that students like the iPad and tablets generally, "but you can't take away the laptop" or their need for Office. Students in the class of 2016 enrolled in science or honors program are receiving the Samsung Slate PC.
Read more about windows in Computerworld's Windows Topic Center.

Tuesday, October 9, 2012

Windows 8 PCs hit Home Shopping Network early


Microsoft won't release Windows 8 until October 26, but the Home Shopping Network is already selling five models of PCs loaded with Windows 8. What's more, the selection is apparently unannounced by the vendors.
UPDATE 12:50 p.m. ET: HSN has removed the five Windows 8 PCs from its site upon request from Microsoft. It's not clear what HSN intends to do for customers who may have already ordered an Acer or Gateway Windows 8 PC. Acer also sent PCWorld the following statement: "This HSN offer was posted prematurely and has since been removed from the site. We are excited to support Windows 8 with a range of Acer and Gateway offerings, starting on Oct. 26."
The systems are from only two vendors, Acer and Gateway, and the selection includes two 23-inch all-in-one PCs (one from each vendor), one 15.6-inch Acer notebook, and two Gateway laptops varying in screen sizes from 15.6 to 17.3 inches. Prices range from $700 to $1200.
But these first Windows 8 PCs have apparently not yet been announced by their manufacturers. Acer and Gateway representatives were unavailable for comment at the time of this writing. Inquiries to an HSN representative have not yet been answered; we'll update this post if we get more information.
Early sale, late ship?
It's not clear whether HSN is authorized to start selling Windows 8 PCs ahead of other retailers. A quick check with online PC sellers (including Amazon, Best Buy, Newegg, Staples, Target, and Walmart) did not reveal any Windows 8 PCs for sale. All of the retailers are advertising Windows 7 PCs with Microsoft's $15 upgrade option for Windows 8.
HSN may be selling Windows 8 PCs right now, but it appears that buyers must wait until nearly two weeks after Microsoft ships Windows 8 at the end of October before these early shoppers get their new PCs. At first it appeared HSN intended to ship the Windows 8 PCs within the site's standard time frame of five to seven business days. During PCWorld's first call to an HSN customer service representative at the company's after hours call center, we were assured the PCs would ship in the usual five to seven business days. But during our second and third calls, sales representatives in HSN's prime time call center said the PCs won't ship until about November 8.
ZDNet, which first reported on the HSN Windows 8 sales, was also told the PCs would ship in the standard five to seven business days. The Verge, however, reports the PCs will ship between November 5 and 8, similar to what HSN told PCWorld.
As ZDNet noted, HSN's early Windows 8 sales indicate that, as feared, Windows 8 PCs will come loaded with crapware just like their Windows 7 and Vista predecessors.

Microsoft: Expect 100,000 Win 8 apps by Feb. 1; 400M devices by July


Microsoft has set some ambitious goals for Windows 8 -- 400 million devices in customer hands by next July and more than 100,000 applications stocked in the Windows Store by the end of January, according to a top Microsoft sales exec.
That's according to a Beet.TV interview with Keith Lorizio, Microsoft's vice president for U.S. sales and marketing, who calls the success of Windows 8 a guarantee.
He cites the 400 million Windows 8 devices out of a potential 1 billion devices in the marketplace as massive distribution of the new operating system. These devices would include both new sales and upgraded Windows 7 machines.
The company hopes to draw customers with the unified look and feel of Windows 8 with its Xbox and Windows Phone 8 platforms that rely on touch and tiles as their navigation preferences, he says.
But having a wealth of Windows 8 applications on tap is essential to the success, he says. "We're expecting to aggressively pursue 100,000-plus apps over the first three months." That would be a significant jump over the current inventory, estimated at about 3,000.
These apps are apparently vital to the financial success of the operating system because they will be rife with paid ads that Lorizio claims won't be a distraction.
"So all of the ads are going to be integrated, they're not going to be disruptive for the user/consumer experience but beautiful, relevant and useful," he says. Microsoft will split ad revenues with the apps' developers under terms each will work out, he says. "It's critical for us to get a critical mass of apps in order for the users to integrate in the ... highest consumer-oriented experience."
It's a costly venture for Microsoft to generate the needed volume of applications. "[W]e're putting millions of dollars against that effort and working with publishers in order to their apps live as quickly as possible," he says.
The company is running developer seminars to advise on how to write compelling Windows 8 apps that conform with the common look, feel and navigation Microsoft promises across all the applications. It is also vetting all applications before they are put up for sale at the Windows Store.
"[I]n order for us to reach our goal which is a conservative estimate of 400 million units in the marketplace by July first," Lorizio says, "we know that we have to have a very, very healthy ecosystem of applications."
Tim Greene covers Microsoft for Network World and writes the Mostly Microsoft blog. Reach him at tgreene@nww.com and follow him on Twitter @Tim_Greene.
Read more about software in Network World's Software section.